Page 9 - Industrial Lighting
P. 9

ADOPTING THE Q1 MOTTO


                                 HELPS CONVERT CONSUMER PAINS


                                 TO CONSUMER GAINS










                                                         DEFINED JOB
















                                            Lowest             Faster            Warranty
                                            Pricing           Delivery




                                                     CUSTOMER PAINS















                      Downtime         Maintenance         Manpower              Spare           Reputation
                         Loss              Cost               Cost               Cost               Loss




                                                      CUSTOMER GAINS
















                         Quality          Long Term          Reliability      Service Force        Longevity





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