Page 9 - Architectural Lighting
P. 9

OUR PERSPECTIVE ON CATEGORISING   ADOPTING THE Q1 MOTTO HELPS CONVERT

 EVERY NEED OF OUR CUSTOMER        CONSUMER PAINS TO CONSUMER GAINS







                                                                DEFINED JOB







 Create




                                                    Lowest           Faster        Warranty
                                                    Pricing         Delivery


 FIT                                                        CUSTOMER PAINS














                                 Downtime       Maintenance      Manpower           Spare        Reputation
                                    Loss            Cost            Cost            Cost             Loss




                                                             CUSTOMER GAINS
 CUSTOMER  CUSTOMER
 GAINS  PAINS








 DEFINED JOB

                                    Quality        Long Term       Reliability    Service Force    Longevity
 Observe
   4   5   6   7   8   9   10   11   12   13   14