Page 8 - Area Lighting
P. 8

OUR PERSPECTIVE ON
                                                                                                                     ADOPTING THE Q1 MOTTO

                                                                                                                     HELPS CONVERT CONSUMER PAINS
                                               OUR PERSPECTIVE ON                                 CATEGORISING EVERY NEED
                                               CATEGORISING EVERY NEED                                               TO CONSUMER GAINS                                          ADOPTING THE Q1 MOTTO
                                                                                                  OF OUR CUSTOMER
                                               OF OUR CUSTOMER                                                                                                                  HELPS CONVERT CONSUMER PAINS

                                                                                                                                                                                TO CONSUMER GAINS



                                                                                                                                              DEFINED JOB


                                                                                                                                                                                                      DEFINED JOB





                                                                 Create
                                                                                                                       Create



                                                                                                                                 Lowest             Faster          Warranty
                                                                                                                                 Pricing           Delivery                                Lowest          Faster       Warranty
                                                                  FIT                                                                                                                      Pricing        Delivery

                                                                                                                        FIT                CUSTOMER PAINS                                          CUSTOMER PAINS














                                                                                                                                                                         Downtime Maintenance Manpower                    Spare        Reputation
                                                                                                                                                                                            Cost
                                                                                                                                                                             Loss
                                                   Customer                 Customer                                         Maintenance Manpower                     Spare          Reputation             Cost           Cost            Loss
                                                      Gains                   Pains                                                Cost              Cost              Cost              Loss
                                                                                                                                                                                                   CUSTOMER GAINS
                                                                                                      Customer                     Customer
                                                                                                                                           CUSTOMER GAINS
                                                                                                         Gains                        Pains

                                                              Defined Job



                                                                Observe
                                                                                                                                                                           Quality       Long-Term      Reliability   Service Force     Longevity
                                                                                                                   Defined Job



                                                                                                                               Long Term         Reliability     Service Force        Longevity
                                                                                                                      Observe
   3   4   5   6   7   8   9   10   11   12   13